Get more control, more options, less waste, and better value for your team’s productivity and device security.
Talk to a specialist View optionsSafeguard your device investment with plans that keep you from taking a loss due to device breakdown or damage.
Get your device back up and running with Insight’s services for repair and replace options that fit your busy schedule.
Retain more control over security with protection options that keep your data where it belongs — with you.
Keep your Surface ecosystem running smoothly with accessible, expert support, plus Surface-specific content and tools.
Each Surface device comes with a 1-year Microsoft Limited Hardware warranty. For teams who want to maximize and protect their Surface investments beyond the warranty, they can opt to purchase one of the available Microsoft Protection Plans. The extended coverage protects their device investment and helps extend the use of their Surface devices and avoid unplanned expenses.
Protection plans must be purchased within 45 days of device purchase | |||||
Microsoft Limited Hardware Warranty | Microsoft Extended Hardware Service | Microsoft Extended Hardware Service Plus | Microsoft Complete for Business | Microsoft Complete for Business Plus | |
Coverage Availability | 1 year | Up to 2, 3, or 4 years | Up to 2, 3, or 4 years | Up to 2, 3, or 4 years | Up to 2, 3, or 4 years |
Technical support | ✓ | ✓ | ✓ | ✓ | ✓ |
Mechanical Breakdown | ✓ | ✓ | ✓ | ✓ | ✓ |
In-Region Repair, or Standard Exchange | ✓ | ✓ | ✓ | ✓ | ✓ |
Accidental Damage | ✓ | ✓ | |||
Drive (SSD) Retention | ✓ | ✓ | |||
Advanced Exchange | ✓ | ✓ | |||
Next Business Day Exchange | ✓ | ✓ |