Microsoft Dynamics 365

Discover intelligent and adaptable cloud-based solutions for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).

Engage, empower and transform with apps.

The intelligent applications in Dynamics 365 run your entire business from end to end — and seamlessly work together in the cloud.

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Dynamics 365 for
Sales


Increase revenue with advanced, transformational, digital intelligence.

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Dynamics 365 for
Customer Service


Gain loyal customers by using world-class services.

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Dynamics 365 for
Field Service


Optimize your service calls with smarter scheduling.

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Dynamics 365 for
Project Service Automation


Centralize project aspects, from the people to the processes.

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Dynamics 365 for
Finance & Operations, Business Edition


Get a single solution for finances and business management.

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Dynamics 365 for
Retail


Gather intelligent insights from shopping experiences.

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Dynamics 365 for
Talent


Set your employees up for success with human resource cloud services.

All-in-one plans

Dynamics 365 plans provide cost-effective solutions for organizations of all sizes and types that need to access multiple applications.

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Dynamics 365 Plan

The Dynamics 365 Plan gives users access to both the Customer Engagement and Unified Operations plans for an all-in-one CRM and ERP solution.

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Unified Operations Plan

Need a fully functional ERP solution? The Dynamics 365 Unified Operations Plan gives users full access to Finance & Operations, Retail and Talent apps.

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Customer Engagement Plan

Get a complete CRM solution with full access to Customer Service, Field Service and Project Service Automation apps in the Customer Engagement Plan.

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Business Edition

With Dynamics 365 for Financials, Business Edition, you get a CRM and ERP solution tailored to operations for small to medium businesses.

Enterprise Edition plans

Accelerate growth for larger organizations with Dynamics 365 Enterprise Edition plans.

Dynamics 365 Plan

Full use of all
applications

  • Includes:
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Finance & Operations

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Retail

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Talent

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Sales

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Customer Service

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Project Service Automation

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Field Service

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PowerApps

Unified Operations Plan

Full use of applications for business operations

  • Includes:
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Finance & Operations

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Retail

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Talent

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Sales

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Customer Service

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Project Service Automation

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Field Service

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PowerApps

Customer Engagement Plan

Full use of applications that support customer relationships

  • Includes:
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Finance & Operations

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Retail

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Talent

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Sales

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Customer Service

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Project Service Automation

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Field Service

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PowerApps

Individual Applications

Select individual applications, then upgrade as business grows

  • Includes:
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Finance & Operations

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Retail

Microsoft Dynamics 365 Talent icon

Talent

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Sales

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Customer Service

Microsoft Dynamics 365 Project Service icon

Project Service Automation

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Field Service

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PowerApps

Business Edition plans

Seamlessly manage your business operations and bring together accounting, sales and project management in a simple, all-in-one solution for small to medium businesses.

Dynamics 365 Business
Central Essentials

Dynamics 365 Business
Central Premium

Dynamics 365 Business
Central Team Members

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Get better CRM.

Insight provides solutions for Dynamics 365 that boost productivity and allow you to deliver quality client experiences. Improve your customer experience through ongoing support and deeper engagement, with help from Insight.

Learn more