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Smarter retail starts here.

The retail industry is constantly evolving, but integrating transformative technology into physical and digital locations can help businesses stand out and make a lasting impact on consumers. As the leading Solutions Integrator, Insight is uniquely qualified to help retail companies overcome challenging pain points to keep pace with competitors, including:

  • Talent retention & workforce shortage
  • Customer experience
  • E-commerce
  • Supply chain
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Case studies

For more than three decades, we’ve helped retailers stay on the cutting edge with innovative technology and smart solutions.

Cafe customer uses watch to pay for goods

Impress your customers with smart experiences.

Integrating transformative technology into your physical and digital locations will help your business stand out with intuitive and memorable experiences that grow revenue and earn customer loyalty.

Our end-to-end solutions elevate how customers interact with your brand. We’ll help you leverage virtual and augmented reality for personalized mobile shopping, implement personalized assistance and pricing, and enable product customization.

More meaningful connections

In the internet age, a customer’s first impression is often based on your digital presence. Engaging online experiences can build loyalty and differentiate your business, all while reducing operational costs with increased automation.

Enhanced online shopping

A fast and intuitive digital storefront can increase purchase completion rates and customer loyalty.

Human-centered design promotes:

  • Relevant content and experiences
  • Usability and accessibility
  • Cross-platform functionality


Offers tailored to customer wants and needs will improve relevancy and brand reputation. Use data to provide custom offers through a custom mobile application.

Successful mobile applications can:

  • Send personalized promotions and coupons
  • Increase visitor frequency
  • Boost average cart size
  • Strengthen customer relationships


Services like Microsoft® Azure® and Kubernetes® software can streamline application modernization and software deployment, so you stay up to date.

We’ll help you support:

  • Big data analysis
  • Internet of things devices
  • Intelligent applications

Level up your digital strategy.

Today, shopping happens anytime, anywhere and from any device. Intuitive digital storefronts are necessary to keep pace.

We’ll help you deliver:

  • Purchases through social media
  • Selling driven by Artificial Intelligence (AI)
  • Headless commerce
Customer buys using smart device on cafe's tablet point-of-sale (POS) device

Empower employees with modern retail IT solutions.

In 2021, 721,000 retail workers resigned, citing difficult working conditions, demanding customer expectations and lack of employer support. While talent retention is still a top challenge for retailers, equipping employees with modern technology solutions can enhance the work experience and overall workplace satisfaction.

Automation solutions free employee hands to focus on more meaningful tasks. Tablet Point-of-Sale (POS) systems give associates time back while providing convenience for customers. And mobile apps allow employees to seamlessly manage their schedule at the touch of a button.

Read the infographic

Customer shops online through retailer using smart phone

E-commerce experiences that impress

It’s unlikely that brick-and-mortar stores will ever completely disappear, but a robust eCommerce strategy is critical for retail success today and beyond. Customers want the option to shop anywhere, at any time, from any device.

We’ll help you address top eCommerce challenges to meet your retail goals, including:

  • Increased competition
  • Personalization & the customer experience
  • Fulfillment & supply chain
  • Data security
Retail employee gathering customer online order

Mobile-first shopping

Omnichannel retail, rising costs and intricate inventory management all contribute to an increasingly complex retail supply chain. As retailers face pressure to create more resilient and agile supply chains, overhauling supply chain management can be a daunting task.

That’s where Insight comes in. With the help of a technology partner uniquely equipped to support retailers, you can focus on the goals at hand while we identify supply chain solutions that fit your needs, including AI, forecasting technology and automation.

Building dynamic shopping experiences

In our ebook, discover technology and trends that help you entice customers and improve processes.

Retail Trends on the Rise ebook cover

Learn more in the ebook.

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