Seamless communication starts here.

With a growing number of options on the market, it’s challenging to know where to begin developing your communication strategy. We’ll guide you through investing in collaboration tools that allow your workforce to accomplish more together — and boost worker and customer satisfaction in the process.

Drive engagement, simplify collaboration, optimize productivity and streamline the customer experience with modern solutions, including:

Why Insight for your collaboration solutions?

Having the right tools in place makes it easy to connect with your teammates. We’ll make sure your teams are equipped to collaborate effectively across your organization.


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UCaaS Platforms

Unified Communication as a Service (UCaaS)

A centralized communication system is more important than ever as your remote and hybrid workforce expands. Our experts will guide you through designing, implementing and managing a unified environment that increases worker satisfaction and agility.

Build a platform that is integrated with security, scalability and flexibility with our UCaaS offerings, including:

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Infographic

5 Benefits of Cloud Communications

In this infographic, discover why you should transition to a cloud-based UCaaS ecosystem.

See the infographic

Enterprise Collaboration Applications

Enterprise collaboration

Gain access to consolidated, streamlined communication and document sharing with Microsoft® productivity applications. You’ll be able to boost employee satisfaction without sacrificing security or overburdening IT resources.

We’ll help you adopt and manage Office 365® and Microsoft Teams to meet users’ productivity needs, providing:

  • Increased efficiency
  • Improved cost control
  • 24/7/365 support
  • In-depth reporting
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Ready for the first step in your enterprise collaboration journey?

Achieving new outcomes requires understanding your current position. In our Microsoft 365 Teamwork Assessment, we evaluate your existing environment and develop a personalized strategy for better collaboration.

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Voice and video tools

Voice and video collaboration

Anytime, anywhere collaboration tools aren’t just a convenience — they’re a requirement to keep your teams connected and your business competitive. With centralized solutions for voice and video, we help you exceed the high expectations of today’s digital economy.

Strengthen workforce agility with our design, implementation and management guidance — increasing team productivity and reducing complexity in the process.

Woman on video conference call using Cisco Webex on a mobile device

Our strategic voice and video collaboration partners

From calling platforms to voice collaboration applications to peripherals, we work with trusted partners to provide end-to-end solutions for productive collaboration.

Voice partners

Cisco Master Collaboration logo
Microsoft Teams logo
RingCentral logo
8x8 logo
Fuze logo
Poly logo
AudioCodes logo
Yealink logo
Jabra logo

Video partners

Cisco Master Collaboration logo
Microsoft Teams logo
Zoom logo
Logitech logo
Poly logo
Yealink logo

Contact Center as a Service

Strong customer connections with contact center solutions

Adopting an omnichannel approach to contact center services helps you deliver a seamless, exceptional client experience across every medium. Contact center solutions with Insight give your teams the flexibility to work remotely while staying connected with clients.

We’ll design, implement and manage the right mix of contact center technology that increases productivity and agility — and strengthens customer loyalty in the process. The result: A unified environment where teammates, customers and data are only a click away.

Improving the customer experience

In this client story, discover how we helped a health management company optimize its call center resources to drive customer experience improvements.

  • Increased efficiency
  • Improved cost control
  • 24/7/365 support
  • In-depth reporting
Read the full case study
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Datasheet

Building stronger customer connections

In this datasheet, discover how our Contact Center as a
Service (CCaaS) helps you:

  • Improve the customer experience.
  • Reduce support costs.
  • Automate tools and processes.
  • Empower each business unit with real-time data.

Read the datasheet

A proven approach to modernization

Each of our collaboration solutions is built around your current needs and future goals. By combining our technology expertise with a deep knowledge of your organization, we’ll work together to reimagine how you do business.

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Discover

We analyze your current position in relationship to desired outcomes, then explore a range of options that bridge the gap between where you are and where you want to be.

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Transform

With a clearly defined path forward, we develop a detailed strategy that focuses on your budget, infrastructure readiness and end users’ expectations for innovation.

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Adopt

Our experienced practice architects oversee deployment and incorporate repeatable delivery models, while project managers ensure everything stays on time and in budget.

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Manage

We don’t stop after implementation. Our post-launch support, managed collaboration services and lifecycle management keep your environment running smoothly.

Business man working on workforce applications on desktop computer

Modernize your workplace.

Technology fosters connections that stretch beyond office walls. Our digital workplace solutions deliver a consistent, centralized user experience that fuels seamless collaboration — while still allowing your teams the freedom to work whenever and wherever they’re most productive.

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Start building your modern workplace.

We'll help you construct comprehensive modern workplace strategy, so you can remain competitive and attract and retain top talent. Connect with our specialists by completing the contact form.

 

Let's connect

Let's connect