Insight Customer Experience for Cisco software

Insight Customer Experience (ICE), Insight’s white-glove offering for Cisco® enterprise agreements, maximizes the value of your software investment.

Unlock the full potential of your software.

Insight offers Insight Customer Experience (ICE) across the entire Cisco software portfolio. Whether you’re adding new products or renewing existing ones, we’ll help you drive better business outcomes with the following solutions:

Cisco DNA

Get routing, switching and wireless products that grow alongside your network.

Data center

Support your workloads today and in the future with Cisco data center solutions.


Facilitate more effective communication with virtual meeting and calling software.


Choose from a wide array of protection options that safeguard your vital data.

Built around your needs

ICE is tailored to your unique goals. That's why we engage in conversations with you to deepen our understanding of your desired outcomes and create a roadmap to help you achieve them.

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An extension of your team

With ICE, we bring our expertise to every step of your licensing experience. Your customer success manager and adoption consultant leverage extensive knowledge of your organization to create an enterprise agreement that brings you closer to realizing your business initiatives.

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Benefits beyond the bottom line

Our ICE offering delivers more than just cost savings. Along with a lower total cost of ownership and more predictable expenses, we'll help you take advantage of streamlined license management, enhanced software support and an improved ability to stay ahead of technological change.