eBook
Free ebook Create an Agile, Secure & Productive
Contact Center
By Insight Editor / 24 May 2022 / Topics: Google ChromeOS Customer experience Modern workplace Managed workplace
When COVID-19 disrupted the global workforce, it made a particular impact on contact centers, as on-site employees with location-based tools were suddenly asked to work from home. Today’s successful centers must meet the evolving needs of IT, agents and the overall business.
Acer ChromeOS Enterprise devices, available from Insight, is a cloud-first, modern contact center platform that will keep you on the cutting edge of technology. In this ebook, you’ll learn how to minimize operational stress with devices designed for your needs.
Topics include:
- Key challenges facing centers today
- The benefits of Acer ChromeOS Enterprise devices
- Seamless deployment and integration
- Solutions for healthcare, retail and financial services
Who is this ebook for?
IT leaders looking to optimize contact center operations will benefit from the solutions outlined here. With the flexible architecture of Acer ChromeOS Enterprise devices, leaders can focus on strategy, innovation and future success without being locked into legacy technology.
What will I learn?
This ebook takes a deep dive into current challenges facing contact centers, as well as the critical business goal of customer satisfaction. You’ll learn the many benefits of Acer ChromeOS Enterprise devices and how they apply to your industry.
