The retail landscape is rapidly evolving, but the right technology stack will help you stay competitive, enhance customer relations and improve sales. In this infographic, we explore key areas of technology to optimize your retail business.
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With the right retail technology stack, you’ll boost efficiency, cut costs and drive revenue. Embrace these key areas of innovation to gain the upper hand on your competition.
Automation technology can transform your retail operations. Tools for accounting, forecasting, logistics and more can result in increased productivity, less strain on staff and an enhanced customer experience.
With advanced automation tools, you’ll:
The retail automation market is estimated to grow by $8.80 billion from 2021 to 2026.
Despite its rapid incline in recent years, many retailers are experiencing slowed eCommerce growth. What does this mean for your business? Moving forward, having an eCommerce platform isn’t enough — you need to stand out.
Take control of your eCommerce strategy with a high-tech, engaging online presence.
Modern eCommerce tools allow you to:
218.8 million: the number of U.S. consumers expected to shop online in 2023
Today’s shoppers expect instant customer service, personalized recommendations, tailored deals and more.
With Artificial Intelligence (AI)-powered tools, interactive kiosks, facial recognition-based payment, audience segmentation, geotargeting and mobile applications, you’ll create a multi-faceted experience that will:
96% of customers say customer service is important in their choice of loyalty to a brand.
Despite the popularity of online shopping, brick-and-mortar retail is here to stay — and it’s important to create a compelling in-store experience. Upgraded monitors and displays, smart mirrors, self-service kiosks, in-aisle scanners and more will keep customers engaged in your physical location.
High-tech devices will:
Digital signage can boost your brand awareness by almost 48% and increase purchase amounts by 30%.
Tech advancements are transforming the retail industry, but you don’t have to navigate this new landscape alone.
A technology partner like Insight will offer continued support, help you stay compliant and guide you through the industry’s technology evolution.
1 Cision. (2022, May 26). Retail Automation Market Size to Grow by USD 8.80 billion | APAC to Notice Maximum Growth | Technavio.
2 Oberlo. (2022). How many people shop online in the US? (2020–2026)
3 Morgan, B. (September 2019). 50 Stats That Prove The Value Of Customer Experience. Forbes.
4 Wamaitha, L. (January 2020). Looking back at digital signage trends of 2019. Digital Signage Today.