Intel vPro® Platform
Manage your remote work devices from the cloud
The Intel vPro® Platform with Intel Active Management Technology (Intel® AMT) empowers businesses with high-performance Remote Monitoring and Management (RMM). Give your IT team the tools it needs to tackle fresh challenges with the shift towards hybrid and remote work.
The future of hybrid work
Insight’s Managed Endpoint service enables better security, support and hybrid-work user experiences. Ultimately, combined with the Intel vPro platform, it leads to better outcomes for your business.
Learn how Intel® Active Management Technology (AMT), available from Insight, solves various use cases through managed-service endpoint management.
Intel vPro® solves IT’s new hybrid-work challenges.
More remote workers
By 2025, an estimated 70% of the workforce will work remotely at least five days per month.1
More work for IT
Some IT departments manage more than 150,000 client devices worldwide resulting from the shift.
More attack surfaces
The increase in the number of devices means an increase in potential access points that need protecting.
More cyberthreats
The U.S. Federal Bureau of Investigation (FBI) got 4x the daily cybersecurity complaints in 2020 as before.2
Intel vPro® platform technologies work together to help patch, manage, secure and repair remote devices.
Intel AMT®
Intel AMT empowers your organization with complete remote manageability, even for devices outside your firewall or without a responsive OS.
Intel Endpoint Management Assistant® (Intel EMA®)
Give your IT team the ability to remotely and securely manage devices over the cloud with EMA — both inside and outside your firewall.
Note: Intel® AMT is only available on Intel vPro Enterprise for Microsoft® Windows®.
How Intel vPro® benefits your business & IT team
Remote control
Provide support with Intel AMT and Keyboard/Video/Mouse (KVM) control by remotely discovering and fixing devices.
Proactive management
Remotely wake devices and run routine software updates, like regular security patches, during off hours.
OS independence
Fix issues even when the OS is down like corrupted drivers, apps or the OS itself on non-responsive systems.
Reduced costs
Intel vPro pays for itself in ~9 months at a company of 100,000 PCs3 due to lower admin. and maintenance costs.
Introducing SprinxleIQ
SprinxleIQ™ is an endpoint-management console utilizing Intel vPro to remotely manage devices at the hardware layer, so you can manage your endpoints regardless of their power or operating state.
Other consoles work at the software layer, but won’t if the device is powered off or not operational.
Management at the hardware layer
- Manage regardless of OS or power state.
- Improve manageability and efficiency; Reduce downtime with remote KVM and remote reimaging.
- Improve security; Install all patches with remote power on and reimage functionality.
- Reduce costs; Reduce deskside visits with remote KVM and remote terminal.
Manageability and security features
SprinxleIQ is a remote-management solution that is easy to install and use, has very low running costs and offers many features that would only be available in commercial products.
Remote desktop & terminal
SprinxleIQ offers web-based remote desktop and terminal, possibly the most used feature. You can take control of any computer in the world from any web browser.
Real-time user interface
The SprinxleIQ web interface is fully real-time, so users never have to hit “refresh.” This makes it easy to see device connections and activities as they happen.
Remote file access
Fully access files on any system remotely with the ability to download, upload, rename, create new folders and more — the storage of your own devices accessible from anywhere.
Power state monitor & control
Trace when a device is powered on and use your existing live devices to send Wake-on-LAN commands on remote networks, allowing remote device power management.
Text & video chat
While performing a remote support session, you can initiate a chat session with the remote user. If WebRTC is available, you can even perform a live audit and video chat.
Port forwarding
Use the router tool to map any local Transmission Control Protocol (TCP) or User Datagram Protocol (UDP) ports on your local machine to ports on remote devices; performance or Secure Shell Protocol (SSH) sessions to devices anywhere on the internet.
Multi-OS support
The server is built on Node.js and can be installed on any major OS. The agent is built in C and has ports for 32 and 64bit Microsoft® Windows®, Linux® (x86 and ARM), macOS® and FreeBSD®.
Multi-user
SprinxleIQ fully supports multi-user and multitenancy permitting servers to be used by many people at once with different permissions on device groups for efficient server use
Intel AMT
By optionally using Intel AMT when available, administrators can remotely power on, boot to Basic Input/Output System (BIOS) and manage a system regardless of the OS state.
Activity logs
Trace what users are doing on remote devices with a real-time event log that can be filtered per device or per user, perfect for auditing management operations.
Server file storage
Use the server as a file store to upload, download and make files available for public access, making it easy to use your SprinxleIQ server as a cloud file storage server.
Session recording
Remote desktop, terminal and Intel AMT KVM sessions can all optionally be recorded by the server for later playback, for an additional layer of auditing capability.
Two-factor authentication
Passwords are not sufficient to protect users anymore. With support for two-factor authentication, remotely managed assets are better protected against password disclosures.
HTTP content security
To secure against any possibility of unwanted cross-site scripting and other attacks, SprinxleIQ HTTP headers include browser instructions to limit the source of content that is loaded.
Let’s Encrypt support
With built-in Let’s Encrypt® support, SprinxleIQ can obtain a valid Transport Layer Security (TLS) certificate for the domain name and autorenew the certificates, making it easy to establish trust to users.
FIDO2 support
With built-in support for hardware-authentication keys (Bluetooth®, USB® and Near-Field Communication; NFC), the administrator can set up an extra factor of authentication that defends against phishing attacks.
Strong cryptography
By default, strong cryptography is used, including SHA385, AES256 and RSA3072. This is a step above the industry and recommended good practice for quantum computer resistance.
IP address token binding
All session tokens and cookies generated by SprinxleIQ are bound to the requester’s source IP address, making it impossible for malware-stolen tokens to be reused at a different location.
Use of TLS 1.2
Strong security includes use of strong cryptographic transport protocols. SprinxleIQ makes use of TLS 1.2 on its HTTPS port 443 and disables use of weaker generations of TLS on that port.
Reverse-proxy support
By supporting reverse proxies, SprinxleIQ can be installed in most modern data centres without SprinxleIQ knowing the main HTTPS private certificate key.
Strong password enforcement
By optionally requiring that users make use of strong passwords and requiring use of two-factor authentication, user-account security can be improved.
HashiCorp Vault support
SprinxleIQ can be configured to retrieve and store all configuration settings and secrets in HashiCorp® Vault, making the server stateless and adding an extra layer of protection.
Database-record encryption
If enabled, SprinxleIQ will encrypt all sensitive fields before storing them in the database. This can be done in addition to database-provided encryption for extra security.
Strong password hashing
By default, SprinxleIQ account passwords are hashed using PBKDF2 with 12,000 rounds of SHA384 and 128-byte long salt, providing security and dictionary-attack resistance.
Contact us to learn more.
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References
1 Molla, R. (2019, Oct. 9). How remote work is quietly remaking our lives? Vox.
2 Miller, M. (2020, April 16). FBI sees spike in cyber crime reports during coronavirus pandemic. The Hill.
3 Forrester. (2021, Jan. 5). The Total Economic Impact™ Of The Intel vPro® Platform.
Let the Intel vPro® platform work for you. Insight and Intel offer powerful processors with premium features to help your employees and IT teams stay productive.