Webinar Maximise Your Microsoft Teams Investment With Enterprise Grade Voice & Contact Centre solutions
By Insight UK / 26 Apr 2022 / Topics: Collaboration Modern workplace
Did you know - More than three-quarters of organisations are likely to integrate Microsoft Teams with current / 3rd party telephony providers, as part of an overall unified communications strategy to bridge employee and contact centre communications with Teams?*
The past two years have accelerated workplace modernisation and transformed Microsoft Teams into a leading collaboration platform. By pulling together all the digital tools into one place, Teams enables all employees to be more productive.
Is your organisation looking -
- for true voice services inside Microsoft Teams?
- to optimise telephony costs for Teams calling?
- to reduce employees’ time spent switching between apps?
If so, then join Insight and 8x8 to learn how global enterprises can maximise their Microsoft 365 investments by providing the best enterprise-grade, global telephony solution for Microsoft Teams.
*Hanover Research survey commissioned by 8x8
Webinar Agenda
- The key trends and business drivers for voice for Teams
- The choices organisations have to integrate enterprise voice services for Microsoft Teams
- The key questions to ask direct routing vendors when adding voice capabilities for Teams
- How to use Microsoft Teams in your contact centre
- The business benefits you get from using 8x8 Voice for Teams
Presenters
Antony Taylor
EMEA Technology Lead for Workplace & Collaboration, Insight
Antony Taylor is a keen advocate for integration and process improvement. He has a number of years’ of experience designing and implementing Collaboration solutions including Voice, Video, Document and Telephony requirements. Today, as the EMEA Technology Lead for Workplace & Collaboration at Insight, he influences the strategy of this Portfolio area. Antony enjoys helping clients develop their digital strategy and challenging them to improvetheir approaches and business processes to improve end user experiences, get better return on investment of their services, and ultimately upgrade their way of working.
Mayur Pitamber
Senior Director – International Product Marketing, 8x8
Mayur’s role is focused on 8x8’s eXperience Communications as a Service (XCaaS) go-to-market strategy and telling a great story about 8x8’s cloud communications.
He brings a wealth of ideas, market knowledge and solution marketing best practices to the role, with over 25 years of experience in product management and product marketing with leading high-tech organisations including Ericsson, T-Mobile, Orange, Skype, Cisco, Polycom and Insight UK.
Mayur is passionate about how modern technology empowers people and changes how they work, play and socialise in the digital age.
