Client story Global Software Publisher Saves Over $15m Through Insight’s LCS
By Insight UK / 12 Mar 2019
A global software publisher, with no independent consulting service, was facing a potentially high true-up cost from Microsoft as it neared a contract renewal.
The client needed a global contract solution that would maximise the value of its current software investments, meet strategic IT and business requirements, improve business performance, and reduce anticipated charges.
To fully understand the scale of in-house licenses, Insight deployed its License Consulting Service for Microsoft, to evaluate and design a contractual and licensing solution that met the client’s business aspirations.
The Challenge
The client was approaching a contract renewal and true-up bill, without a unified view of licensing terms and usage within the organisation, especially around cloud adoption. The software publisher had historically deployed a ‘divide and conquer’ strategy by engaging with multiple departments separately, bringing about an incohesive global strategy, which had resulted in multiple agreements and product sets.
Previously, all contracts had been negotiated in the US by procurement without the support from the global internal Software Asset Management (SAM) team. They had been created without a clear view of the software being used and the financial impacts.
The client needed a solution that would implement an in-house contract renewal process based on current and future business requirements.
The Solution
To understand the client’s software estate, experienced Insight consultants, using proven methodology, analysed and optimised current licensable solutions and gained a full view of entitlements versus deployments.
Together with the client’s SAM team, Insight delivered a set of consulting workshops that allowed it to gauge the company’s future business and technology plans. With this information, Insight were able to design a licensing and contractual solution that met business requirements by rearchitecting and optimising the current solutions, as well as offering advice and support on negotiation strategies with the vendor.
In addition, the SAM team now had a clear view of data and strategic knowledge around the install position and business requirements. Processes and procedures were put in place that allowed the SAM team to make decisions around current and future business needs.
