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In collaboration with Insight and Microsoft, Petbarn launched PetAI, a generative AI-powered assistant. PetAI leverages Microsoft’s AI technologies to deliver personalised pet care advice and product recommendations. Integrated into Petbarn’s website and mobile app, PetAI provides a consistent and accessible experience for customers across digital touchpoints.
Client story/2 Apr 2025
Perpetual was looking to modernise its on-premises systems by migrating them to Microsoft Azure. It was concerned that its on-premises environment was no longer fit for purpose and unable to scale, resulting in performance and compliance issues.
Client story/16 Dec 2024
Curtin University faced significant challenges with its fragmented and outdated Microsoft digital identity systems built on legacy design principles. This caused technical operational issues, inefficiencies and an inability for the systems to provide for evolved and unified student and staff collaboration.
Client story/29 Oct 2024
Insight conducted a Power Platform maturity assessment and developed a best practice delivery model for Landgate. They created governance frameworks, provided guidance on establishing a Power Platform Centre of Excellence, and built a knowledge exchange community through the Citizen Developers Hub.
Client story/30 Jul 2024
Insight partnered to build Roy Hill’s Azure and AI platforms, deliver their integration platform, and manage their Microsoft Enterprise License agreement. As their solutions integrator partner, Insight provides end-to-end support to drive Roy Hill's success.
Client story/25 Jul 2024
The Department for Education partnered with Insight Enterprises and Microsoft to scale and trial EdChat, an AI-powered chatbot application built on Azure OpenAI Services that leverages GPT-4. The 8-week pilot involved eight schools across South Australia, covering both metropolitan and regional areas, and involving more than 1500 students and 400 educators.
Client story/22 Apr 2024
Tourism NT partnered with Insight and Microsoft to build ChatNT, an AI-powered chatbot that featured Abbie Chatfield, a popular celebrity, as the Chief Sensory Officer for Summer in the NT. ChatNT used OpenAI's GPT-3.5 model via Microsoft's Azure OpenAI Service to generate natural and playful conversations with users, based on Tourism NT's website content and Chatfield's tone of voice.
Client story/2 Apr 2024
Cabot’s, part of DuluxGroup, has developed an innovative AI-powered chatbot prototype to provide automated, scalable customer support for DIY woodcare projects. Named the Cabot’s Project Assistant, the company built the breakthrough solution as part of Microsoft’s AI First Movers Program and in collaboration with Microsoft partner Insight Enterprises.
Client story/5 Feb 2024
Insight helped WA Primary Health Alliance (WAPHA) scale up Primary Sense, a powerful cloud hosted application to deliver valuable insights to general practice staff and Primary Health Networks (PHNs) across the country. Primary Sense extracts de-identified general practice data and provides general practice staff and PHNs with on-demand reports to help with population health management.
Client story/12 Dec 2023
Recent advances in Artificial Intelligence (AI), including the public release of generative AI services such as ChatGPT, have the potential to disrupt every industry, including Education. As a response to this, the South Australia Department for Education has harnessed the power of AI to build and trial a chatbot that has been designed specifically for teaching and learning.
Client story/15 Nov 2023
Arrow Energy wanted to create a reliable, intuitive, informative and user-centric digital workspace to drive collaboration, knowledge management and coordination across all departments.
Client story/1 Nov 2023
When the world started buzzing about generative AI and its implications for workers and businesses, Insight started thinking about how to get ahead of the curve. With a roster of experts in the field of AI, we got to work strategising the adoption of this emerging technology with security in mind.
Client story/24 Oct 2023
Insight worked with DBCA and Microsoft to help deliver the first phase of the Kaartdijin Mia project which included addressing 600 functional business requirements DBCA had developed during its initial work on the project. DBCA then issued a request for tender before engaging Insight to help deliver the project’s second phase.
Client story/5 Oct 2023
Insight partnered with The University of Sydney to implement a new software asset management (SAM) solution and provide ongoing management services to help with licensing, vendor management, risk minimisation and cost optimisation.
Client story/12 Apr 2023
Perpetual Limited is an ASX-listed, diversified financial services company that has been serving clients since 1886. One of the company’s core businesses, Perpetual Corporate Trust (PCT), is one of Australia’s leading providers of corporate trustee services to the managed funds industry and debt markets.
Client story/18 Dec 2022
Insight conducted a Teams maturity assessment to better understand how they can mitigate risk and ensure the business is extracting maximum value from Microsoft Teams. Insight’s specialists assessed everything from Westland Milks’ vision and goals for Teams to security, lifecycle management and adoption of new features.
Client story/15 Nov 2022
GrainCorp is a leading Australian agribusiness and processing company that partners with grain growers and producers to connect them with customers in Australia and more than 50 other countries. From more than 160 sites across the east coast of Australia, it handled 34.4 million tons of grain in the 2021 financial year and exported 7.9 million tons.
Client story/7 Nov 2022
Insight has helped modernise Brooks Hire’s Receival Dispatch application, streamlining the company’s machine dispatch and receival process, and supporting efficient and transparent data retention across the company’s 18 Australian sites.
Client story/19 Oct 2022
Underpinning their goal to better serve the industry and developers, the Department of Water and Environmental Regulation (DWER) looked to centralise and automate the management and submission of end-to-end waste reporting through a full digital, automated platform.
Client story/4 Sep 2022
A coal mine in Queensland uses dynamic dashboards to display the latest drill and blast information to better inform planning, designs and scheduling.
Client story/23 Mar 2022
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